About Us

Frequently Asked Questions

General

Fire Evacuation

The fire alarm is never tested when there are clients/delegates/guests at the Beacon of Light and therefore, all instructions to evacuate should be treated as real.

Beacon of Light operates a manned evacuation procedure, wherby our staff will enter your event and direct you to your assembly point via the safest exit.

In the unlikely event, due to unforseen circumstances, that a team member does not attend to evacuate your event, please find your nearest exit via the lit green exit signs and make your way outside the building to the main entrance.

Should there be a need to evacuate the building you and your delegates will hear the following calls:

  • IN THE INDOOR ARENA

Red beacons located at the exits will begin to flash. This will indicate our intention to evacuate the building. The Beacon of Light Fire Wardens will enter the Indoor Arena and will direct you out of the building and to the assembly point.

There are fire exits located on all sides of the Indoor Arena and they are clearly signposted.

  • IN ALL OTHER AREAS

The fire alarm will sound (loud siren) and red beacons will begin to flash. The Beacon of Light Fire Wardens will enter your event and direct you, via the nearest exit to the assembly point.

Conference and event organisers are responsible for head counts for those attending their event.

 

Please see our Safeguarding page for more information about photography and video within the Beacon of Light.

The Beacon offers free Wifi to all our visitors.

For specific event Wifi, please contact our Events Team or call 0191 5634818 for further details.

We only allow guide dogs and hearing dogs.

You can use your card in the Centre Circle Kitchen and on site vending machines.

From 1st July 2007, smoking has been banned in all enclosed public spaces. Anyone found smoking in the venue will be asked to leave.

The use of electronic cigarettes is prohibited within the Beacon of Light.

There is a Reception Desk within the Beacon of Light’s Street Level.

Our team will do their best to answer your questions and can provide information about the venue, events and bookings.

We keep lost property for XX months. If you have lost something at the Beacon of Light, please contact us.

From beautiful beaches and countryside, to theatres,  museums and galleries, there’s plenty to see and do in Sunderland.

Visit www.seeitdoitsunderland.co.uk for the full list of attractions on Wearside.

There is a free ATM/cash machine located at Black Cat House (Sunderland AFC’s Ticket Office) which is around a five-minute walk from the Beacon of Light.

Alternatively, the closest banking facilities are at Tesco Sunderland Extra, Newcastle Road, Sunderland, SR6 0DA.

To be written.

The Beacon of Light has use of the Stadium of Light’s Green Car Park (adjacent to the Ticket Office) and parking is free. The Beacon is a short walk past the Sunderland Aquatic Centre.

The Beacon offers five disabled bays at the front of the building.

If you are hosting an event at the Beacon you and your guests may be allocated a specific car park for the duration and this will be confirmed by our Events Manager.

On Sunderland AFC home matchdays parking restrictions are in place. Please see www.safc.com for further details.

If you are using a satellite navigation system, the Beacon of Light’s postcode is SR5 1SN.

Visit our Getting to the Beacon page to plan your journey to the Beacon of Light.

To be confirmed.

The Beacon of Light uses Twitter, Facebook and Instagram.

If you have a complaint please contact our Duty Manager in person, call 0191 5634818 or contact us online.

The Beacon of Light is easily accessible for visitors and their personal assistants. Parking is adjacent to the venue with dedicated accessible spaces and there is ramp and lift access to all over our rooms and internal spaces with accessible toilets on site.

For more information, please visit our Accessibility page.

The Beacon of Light welcomes babies to be breastfed in any public area of our premises and a mother who is breastfeeding will not be asked to move or stop breastfeeding.

We understand that some women prefer privacy when breastfeeding and a room will be allocated on request to allow a mother visiting us to breastfeed in private.

We have bike stands located near the Beacon’s main entrance. The stands are for push-bikes only, not motorcycles.

Events

If your chosen date is available the Beacon of Light will place a provisional hold on your selected date and areas for two weeks.

Your provisional hold will be followed up by a member of our Events Team and will be removed if not confirmed.

We would be more than happy to show you around the Beacon of Light prior to booking your event.

Site visits are by appointment only to ensure specific spaces are not in use.

Please contact Events Team or call 0191 5634818 to book a visit in advance.

Our classrooms are door to window (length) 7.83 metres and whiteboard to wall (width) 8.7 metres approx.

They can fit a maximum of 54 seats depending on the chosen layout.

If you hire a classroom the furniture is included in the cost. If you require furniture for the Indoor Arena then this must be hired externally at an additional cost.

Please contact our Events Team or call 0191 5634818 for further details.

The Indoor Arena is 60.22 metres by 35.42 metres approx (2,084 metres²).

The Beacon of Light is open from 8am to 10pm Monday to Saturday and 8am to 5pm on Sunday.

PLEASE NOTE: Timings can be altered for events but security would be required at an additional charge and in communication with the Events Team.

The Indoor Arena can accomodate a maximum 3,000 standing depending on set up.

Depending on the event we can seat between 600 to 800 people.

Please contact our Events Team or call 0191 5634818 for further details regarding exhibition sizes and capacities.

The hire cost of the Indoor Arena is inclusive of all three courts, Service Yard drop off, bleacher seating and carpet laid prior to set up (depending on event).

We advise all clients to take out event specific insurance prior to their event.

The Indoor Arena has a maximum unit distribution load (UDL) of 5 Kilonewtons (kN) per metre².

The Indoor Arena will need to be carpeted for events. The colour is dark grey and will be set up by our Events Team prior to the event.

Set up and de rig days must be organised prior to booking the event – this will be handled by our Events Team and both will incur an additional charge.

If you do not book alternative dates for de rig, then the venue must be cleared by 10pm of your final booked day.

The Beacon of Light has a dedicated Service Yard at the rear of the building with all event deliveries arrive there.

Please contact our Events Team or call 0191 5634818 for further details.

Our Service Yard is X by X approx and can be used as a drop off point for heavy goods and equipment but all vehicles must be removed after unloading.

Unfortunately, the Beacon of Light does not allow external catering, but we do have two preferred suppliers on site depending on event attendance.

Please contact our Events Team or call 0191 5634818 for menu options.

Any alcohol must be ordered through our on site caterers.

The Beacon of Light does not allow any open flames.

The Beacon of Light is home to the Centre Circle Kitchen which offers offers a vibrant yet comfortable environment for everyone.

Come and enjoy our award-winning salad range, selection of freshly-prepared sandwiches, paninis, wraps and soups and hot drinks.

Whether you want to sit and enjoy the relaxed atmosphere or grab a quick bite and a coffee to go, the Centre Circle Kitchen is for you.

The Beacon of Light is a community building, however members of the public are only allowed to access designated areas such as the Street Level and stairwells.

If you have privately hired a room or the Indoor Arena there will be no public access to your event.

Sports

The Beacon of Light houses a 4G Football Barn capable of hosting 7-a-side and 5-a-side games, six outdoor 3G 5-a-side pitches, two multi-use games areas and a versatile Indoor Arena which can also host national sporting competitions including Netball, Futsal, Basketball, Table Tennis and Badminton.

Training shoes (Indoor Arena), moulded soles or astro boots (outdoor 3G pitches and 4G Football Barn) are considered acceptable footwear.

Screw in studded footwear or blades are not permitted.

The safety of our participants and customers is of primary concern to us and during the construction process we took advice from The FA, Sport England and professional bodies to ensure our 3G pitches meet the highest industry standard specifications.